Fairmont Gold Lounge

BUSINESS SERVICES

• Meeting Space
• Meeting Rooms
• Capacity Charts
• Floor Plans
• Business Services
• Audio-Visual

Business Center
Located in the retail corridor, and accessed via your guest room key.
The business center has PC Express Internet Computer Stations which have the following capabilities:

• Internet access
• Black & white and color printing
• CD burning
• DVD playing
• Standard office applications

Telephones and High-Speed Internet Access

Calling Cards
Toll-free 800 access numbers for calling cards only work in the US and Canada.

• AT&T: (800) 872-2881
• MCI: (800) 623-0484
• Sprint: (800) 623-0877

Other 800 numbers are accessible by substituting 880 for 800 and 881 for 888 and are charged at international long-distance rates. Most calling cards' toll-free access numbers are not toll-free in Bermuda, and normal calling rates are applied. There is a recording advising the caller that the number is not toll-free from Bermuda and they will be charged.

Cellular Phones
Bermuda offers CDMA, TDMA, and GSM wireless technologies through our three local providers: Cellular One (CDMA and TDMA) and Mobility and AT&T (GSM).

Wireless roaming is subject to:

• The user's phone utilizing one of three technologies: CDMA, TDMA, and GSM wireless technologies through our three local providers, Cellular One (CDMA and TDMA) and Mobility and AT&T (GSM)
• The guest's provider having an international roaming agreement with one of the aforementioned local providers. It is recommended that the guest contact their local provider before arriving in Bermuda to determine if their telephone has roaming for Bermuda and that it is "turned on."

European GSM users require a tri-band cellular phone (operates at the 1900MHz frequency band). Blackberry uses AT&T Bermuda's local wireless services.

Internet Access
Internet access is available in all guest rooms and all meeting rooms.

Guest Rooms
You can conveniently access the Internet from your guest room by using your own laptop computer.

How to Connect
Two types of service are currently provided at the hotel: high-speed and dial-up. Instructions are provided in all guest rooms in the black Fairmont directory. Once connected, you can access Fairmont's Virtual Concierge, your e-mail, visit newsgroups, or surf the Web.

To use your VPN:

• Open an Internet browser (Internet Explorer or Netscape); go to any web page
• Click "Enter" at the Fairmont.Net Welcome Page
• Click the tab "Connect To Internet"
• Click "I Agree" to accept the terms and conditions of use and the charge for usage
• A web page opens; minimize this window and start your VPN

Billing Information

Dial-Up
There is a connection fee each time you log onto the Internet that includes the first ten minutes. Additional minutes will be billed and charged automatically to your room account.

High-Speed
There is a USD 19.95 per day (24 hours) connection fee. This is a flat rate and is not pro-rated if less time is used. This charge is automatically posted to your room account.

Wireless
Wireless access is available for Fairmont Gold guests in the Fairmont Gold lounge. To connect for no additional fee, guests need to first accept the terms, conditions, and charges in their guest room using the high-speed network and they will be able to use wireless for the same period of time (24 hours from the time of accepting the charge). If using dial-up there is a separate charge for wireless usage.

Customer Service
For 24-hours-a-day, seven-days-a-week assistance with Internet access, please call our toll-free and access fee-free helpdesk at:
Tel: (866) 853-9094

Please note:
Prices are correct at the time of publishing but are subject to change.

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